Make assignment group and assigned to fields editable only to Admin and ITIL.

[SBohare]

The following is the Script I wrote for the above problem It doesn't seem to work. I want feed back. 

function onLoad(){
// condition to check roles of user
// other than users with roles ITIL
if( ! (g_user.hasRoleExactly("itil") || g_user.hasRoleExactly('admin') ) ){
// setting to readonly
g_form.setReadOnly('assignment_group',true);
g_form.setReadOnly('assigned_to',true);
}
}

[Ankur Bawiskar · Accepted solution]

@SBohare 

why not use field level WRITE ACLs on those individual fields?

update script as this

function onLoad(){
	// condition to check roles of user
	// other than users with roles ITIL
	if(!g_user.hasRoleExactly("itil") && !g_user.hasRoleExactly('admin')){
		// setting to readonly
		g_form.setReadOnly('assignment_group',true);
		g_form.setReadOnly('assigned_to',true);
	}
}

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@SBohare 

Thank you for marking my response as helpful.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@SBohare 

Please close the thread by marking response as correct.

[Shamma Negi · Accepted solution]

Try this field level ACL with script. It should work