I need to configure our Response SLA stop condition with following requirement: SLA should be stopped when task gets updated by the member of the current assignment group.I used condition Update by is javascript:gs.getUser().isMemberOf(current.assign...
Hi everyone,There seems to be a bug with presenting Reference Variables in the Service Portal, when you zoom out. Borders of the field disappear depending on what zoom level you are on. My customers have found this issue while testing.I checked and i...
Hello, I'm working on a script action where I'm trying to add days to the date of creation. Somehow, the syntax I'm using of "addDays();" is not working and when debugging, the logs display "undefined". I'll attach a picture of the debug logs. Could...
I'm seeing in the Wiki, "Other methods, GlideRecord and g_form.getReference() are also available for retrieving server information. However, these methods are no longer recommended due to their performance impact.". However in my Implementation Boo...
Hi All,Earlier in the wiki, there was a repository page for the glidescript functions with examples of how to use them. But now the same page is being re directed to docs.sevicenow but cant find those functions.Basically, i used to refer that page to...
Hi All, I have created a new homepage for the users and want to include direct link to open the homepage. /Home.do opens the default page set by user but i want them to open my newly created homepage. What will be the URL? Please let me if you need m...
Want a foolproof plan to guarantee success on your ServiceNow Certification Exam? Well, this isn't it, but it's as close as I can get! I'm not offering any guarantees, but what I can offer is a guide which has been proven successful for both myself a...
For example, I am trying to create multiple modules which query my Call table and filter out certain email recipients, which works just for one email. As soon as I add an OR condition the module shows calls sent to any recipient. I have been able to ...
Hi all,I would like to be able to sort a simple list by the state and created date. At the moment the only sort that has been applied to the data is the sys_created_on in descending order. Would this be possible to do?Please see the attached screen...
Hello,,I'm working on Scheduled imports and I want to execute the scheduled import based on condition, can some one share the sample script to evaluate true or false(below image), I want to write aScript like below (Example condition like for all P1 ...
I've seen plenty of matches and hints on google searches for this but I just can't get this to work on my Helsinki Developer instance using Chrome.I have created a navigation link with a module to open a new Work Order with a single field filled in...
I need a UI Macro for Variable editor. I have a customised table where there are 100+ fields. When the user submits the form each and every question is getting populated in the Variable editor.I just need a Macro where only the user filled values sho...
We have very secure environment in our organization. I wanted to check if MID Server Service Account can work without having interactive login on the windows machines.I referred to installation guide and other MID Server configuration manual but it i...
Hello, I am writing a report and I would like to use the condition builder to check if the Caller is a member of a certain group.Table: IncidentCondition: Caller - Is Member Of - GroupnameI know that I probably need to build javascript class to call ...
Hi I want to display Most viewed knowledge Articles from a Knowledge base published with in last two days. I also want to make sure that The list of article which I display user must have access to display those articles. I am not able to achive this...
