Make SCTASK state READ ONLY after RITM state is completed

[sasipriya]

Hi Team,

 Can anyone help me on below enhancement.

The SC Task state can't be modified after a RITM state is put into Closed Incomplete, Cancelled, Closed Complete state.

Screenshot attached for this enhancement and we are using flow designer.

Thanks ,

Sasipriya.

[Ankur Bawiskar]

@sasipriya 

is this for all catalog tasks or only for catalog task belonging to particular Catalog item?

you can use normal onLoad client script + Display BR

OR

you can use UI policy and add the required conditions for RITM state

[sasipriya]

Hi @Ankur Bawiskar 

    Thanks for the reply back.

  This requirement is for all catalog tasks and Ui policy is not working because it should apply on sctask state.

Thanks,

Sasipriya.

[Ankur Bawiskar · Accepted solution]

@sasipriya 

then have normal UI policy on sc_task and not catalog UI policy

something like this in UI policy condition

If my response helped please mark it correct and close the thread so that it benefits future readers.

[sasipriya]

Hi @Ankur Bawiskar 

    Now it is working as expected.Thank you!

Thanks,

Sasipriya.