Make Variables visible and mandatory after submit for people with specific roles

[kailashthiyagar]

I m working on a service catalog item. I have a list of variables which i need to make visible and mandatory on submit for people with certain roles. How to do that using UI policy..

In the UI policy, i selected, "Applies on Requested Items" and removed "Applies on Item Catalog view" checkbox.

Added the UI action as "Visible" and "Mandatory" true

But it doesnt help

[kailashthiyagar]

ServiceNow

Here is my personal instance...

User ID is admin

Catalog Item name : Test Catalog Item

Catalog client scripts name is "Test Client Scripts"

[Harish KM]

just paste the below code. it shud work

if(!g_form.isNewRecord()) // instead of g_form.isNewrecord()

  {

  g_form.setDisplay('code_is_consistently_formatted',false);

  }

  else{

  g_form.setDisplay('code_is_consistently_formatted',true);

  }

[kailashthiyagar]

I m doing the same.. now i changed a bit but in the catalog item view, still the variable appears...

[kailashthiyagar]

harishkumar

If you have access to my personal instance.. you can easily identify the issue. sorry to disturb.

[Harish KM]

you have to give me password as well