make work notes editable

Goran WitchDoc
ServiceNow Employee
ServiceNow Employee

    HI,

 

Is there any way to make existing work notes editable. I understand reasons why you shouldnt be able to edit after save. But right now, that is something we want to be able to do in our company.

22 REPLIES 22

Kalaiarasan Pus
Giga Sage

there is a write Access control at the task table .. check that ... it is restricted by roles out of the box... create a write ACL for the table and provide access to the users...


Anurag Tripathi
Mega Patron
Mega Patron

Hi Goran,



Is your question is that once i saved something in work notes (it went into activity logs) , now you want to edit that??


-Anurag

I got your question wrong ... Sorry


Yepp.. to be able to edit already saved work notes