Making field Mandatory on catalog task

[Rocky5]

Hey Experts,

I have RITM workflow which creates 3 catalog tasks, But, I wanted to make one field mandatory on only 1 catalog task and that field should be non mandatory on other 2 catalog tasks.

How can I achieve this?

Thanks,

Rocky,

[Brian Lancaster]

I agree with Ankur.  Hopefully you have a specific short description on the task that so you can use that in a client script to make it mandatory on only that particular task.

[Ankur Bawiskar]

Hi Rocky,

In addition to above you need to check the RITM sys_id as well so that this client script runs only for your catalog item

sample script below

function onLoad(){

var catalogItemSysId = g_form.getReference('request_item').cat_item;

var shortDescription = g_form.getValue('short_description');

// add your catalog item sys_id here and your specific short desc to compare

if(catalogItemSysId == '<Your Catalog Item SysId>' && shortDescription == 'Specific Value'){

g_form.setMandatory('field_name', true);

}

}

Regards
Ankur

[Michael Jones -]

Is the short description consistent on your tasks?

You could use a catalog client script, set to only execute on tasks and check the value of g_form.getValue('short_description') and if it matches your task, set the variable you want mandatory with g_form.setMandatory();. 

It's not perfect, but it should get the job done for a one-off. 

If this was helpful or correct, please be kind and click appropriately!

Michael Jones - Proud member of the CloudPires Team!

[Brad Bowman]

We have a client script on sc_task.  You can run this onChange or onSubmit if the field/variable should only be mandatory before the task closes, or onLoad otherwise.  To narrow it down to only this task on this catalog item, use something like this

if(g_form.getValue('request_item.cat_item') == '4f87518fdbec0f004a29df6b5e96195c'){ // sys_id of catalog item
 if(g_form.getValue('short_description') == 'Validate Build & Capacity'){ //task short description
  g_form.setMandatory('v_estimated_completion_date', true);
 }
}