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ManagerHub Missing Team Requests?

JDX7913
Tera Guru

In my PDI, I have managerhub, HR core, and Employee center core & pro installed.

However, when I impersonate a manager, I can't see any of my team requests, even though I did submit an HR case as those users:

Screenshot 2025-07-17 at 6.32.20 AM.png

 

I checked the widget instance option, and the team request box is checked.

 

So I am confused as to what I am missing.

1 ACCEPTED SOLUTION

Not applicable

I assume, you have all plugins installed, but there is a bit more configuration needed than just the role and the checkbox on the widget options. 🙂

Kindly review this documentation, to make sure the manager has the correct roles and rights, and the Team Requests Configuration is completed:

Configure team requests

View solution in original post

3 REPLIES 3

Not applicable

Since it is your PDI, set the credentials of the manager, and login directly, or assign the HR admin role to yourself.

The HR module is more restricted to admins then other modules, since you're working with PII data. You can't see everything when you impersonate.

@Community Alums, So I did assigned the manager cred and the hr admin, when I log in as the manager I am seeing the same thing as well.  Am I missing any plugins?

Not applicable

I assume, you have all plugins installed, but there is a bit more configuration needed than just the role and the checkbox on the widget options. 🙂

Kindly review this documentation, to make sure the manager has the correct roles and rights, and the Team Requests Configuration is completed:

Configure team requests