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Mandatory Asterisk on Variable Label not appearing in Service Portal

cpuente
ServiceNow Employee
ServiceNow Employee

I need to make the mandatory indicator appear on a variable label in service catalog.   I have already tried a UI policy action, catalog client script, and enabling the mandatory setting on the variable itself.   A catalog client script is the only way I am able to get the indicator to appear in service catalog but it does not appear in service portal.   Has anyone else had this issue?

Client Script:

function onLoad() {

g_form.setMandatory('variables.please_select_test_environment',true);

}

Service Catalog Item:

find_real_file.png

Service Portal:

find_real_file.png

5 REPLIES 5

yeah, it's problem in Portal . Didn't see any solution to get Mandatory Asterisk to show as mandatory. You have to use script to just give mandatory alert.