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02-14-2025 01:16 PM
Hello,
I have created a catalog item with serveral sections containing checkboxes. What I want to archieve is that for each section it is mandatory to check at least one of the check boxes.
I came accross an old post https://www.servicenow.com/community/sacramento-snug/catalog-item-sleight-of-hand-mandatory-selectio... which states to set the label as mandatory with a UI Policy and the conditions been that the checkboxes are false.
However, this is not working for me. Can someone help me with a more updated solution to this issue? Thank you in advance.
Solved! Go to Solution.

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02-17-2025 12:32 PM
Hi @sola2 ,
You may try by creating a 2nd list in a Variable-Set & have a ui policy to control the visibility & mandatory requirement.
(1) Nothing selected
(2) Tier 1 Ministry Role selected
(3) Variable set for 2nd List
(4) UI Policy
Hope, this helps 🙂
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02-17-2025 09:08 AM - edited 02-17-2025 09:10 AM
Hello @Dharma Liyanage
If i do it this way this causes another issue that is that it makes it visible always. The label Tier 1 Ministry and its checkboxes should only be visible if Tier 1 Ministry is selected as the Tier Level desired

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02-17-2025 12:32 PM
Hi @sola2 ,
You may try by creating a 2nd list in a Variable-Set & have a ui policy to control the visibility & mandatory requirement.
(1) Nothing selected
(2) Tier 1 Ministry Role selected
(3) Variable set for 2nd List
(4) UI Policy
Hope, this helps 🙂