Mass migration of users through a flow

tomaslindev · ‎01-07-2025

Hi everyone,

I need your help to reset the password of several users under certain conditions, for this I have created a flow that will be executed only once and I have used the “Update password” action, using the script section of the action I have added the following script to create an encrypted password formed by the first and last name of the user plus a random number, and then add the password to the body of an email to send to each user. The flow returns this error “Error: password must not be empty (sys_script_include.c2bb80aa73126300039a2ea3c4f6a721.script; line 20)”. Any ideas?
Thank you very much and best regards.

(function execute(inputs, outputs) {
    
    var first_name = inputs.first_name; 
    var last_name = inputs.last_name;

    var randomNumber = Math.floor(Math.random() * 1000);

    var password = first_name + last_name + randomNumber;

    var encr = new GlideEncrypter();
    var encryptedPassword = encr.encrypt(password);

    outputs.encryptedPassword = encryptedPassword;

    gs.info('First name: ' + first_name);
    gs.info('Last name: ' + last_name);
    gs.info('Generated password: ' + password);
    gs.info('Encrypted password: ' + encryptedPassword);

})(inputs, outputs);

fidel_ey · ‎01-07-2025

Hi Tomas.

I tried in a Background script , its something like this. But I am not convinced of the way in which you are proposing, as it may incur in error, but if it is as indicated I recommend that you pass in an email the password if the user to avoid sending confidential information.

var first_name = "John";

var last_name = "Doe";

var randomNumber = Math.floor(Math.random() * 1000);

var password = first_name + last_name + randomNumber;

if (!password) {

throw new Error('Generated password cannot be empty.');

}

var encr = new GlideEncrypter();

var encryptedPassword = encr.encrypt(password);

if (!encryptedPassword) {

throw new Error('Encryption failed. Encrypted password is empty.');

}

gs.info('First name: ' + first_name);

gs.info('Last name: ' + last_name);

gs.info('Generated password: ' + password);

gs.info('Encrypted password: ' + encryptedPassword);

*** Script: First name: John
*** Script: Last name: Doe
*** Script: Generated password: JohnDoe991
*** Script: Encrypted password: KNXvgcvr3QBKrGjyHNEceg==

View solution in original post

Ankur Bawiskar · ‎01-07-2025

@tomaslindev

seems the OOB script include "PasswordResetUtil" is throwing error at line 20

Did you try running it from background script and verify first?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

tomaslindev · ‎01-07-2025

Line 20 of the OOB script that includes "PasswordResetUtil" which is throwing an error on line 20 is the final part of the Script that includes the inputs and outputs. I have run it all in a Background Script and I am still stuck.

Ankur Bawiskar · ‎01-07-2025

@tomaslindev

you need to debug further

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

Ankur Bawiskar · ‎01-07-2025

@tomaslindev

check this link

Solved: Update Password Action in Flow Designer

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader