Maximum number of portal ticket screen activities to be displayed

[arai keigo]

In some cases, when the number of comments displayed on the incident ticket screen increases, past comments cannot be referenced. Is it possible to set the maximum number of comments to be displayed?
Also, how many comment activities can be displayed by default?

[Manmohan K]

Hi @arai keigo 

You can check the property - "glide.service_portal.stream_entry_limit" . 

This controls the number of comments you can view from portal. Default its set to 100 

You can increase it so that all comments become visible on portal

[arai keigo]

Hi @Manmohan K 

Thank you for answering!

Is the 100 activity limit the number of comments?

Or does that mean that the total activity limit, including work notes, is 100?