Menu Item is not appearing under the Employee Center Header menu?

[Wesley Breshear]

Hello,

I am trying to add another drop-down menu to the Header menu of the Employee Center Portal. Still, when I create another menu, it shows up under the Taxonomy header menu.  I want this "Portals" drop-down menu to appear before the "More" drop-down menu in the Employee Center Header menu vs. in my Taxonomy menu listing.  I do not understand why it appears under the Taxonomy menu listing.

Here is where I created the additional menu item.  

I also created child items under the "Portals" menu item.

Thank you,
-Wesley

[Mark Roethof · Accepted solution]

Hi there,

What you are describing is expected behavior. With Employee Center, in the top menu you only have the "More" menu under which you can add additional options.
The submenu will include all your menu items added (where you see Finance, IT, etc). That's simply how the header works with Employee Center.

If you would like to change this behavior, it means customizing the header widget.

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020-2022 ServiceNow Community MVP
2020-2022 ServiceNow Developer MVP

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[soumya5]

Hi Mark ,

How to add sub menu items for menu items under more. I am Not able to add sub sub menu items. 

I remember I used to add previously in my past project! Thanks in Advance!

[Aditya02]

Hi @soumya5 ,

I have the same requirement as well. Could you let me know if you've done this? If so, can you help me with it?

[Wesley Breshear]

Hi Mark,

Poo!  I don't like your answer. 🙂  I was thinking this was going to be the answer.

Thanks for your help.

-Wesley