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Menu items not displaying properly on Portal

matthew_hughes
Kilo Sage

I've got a Main Menu on my portal called 'Employee Center Menu':

matthew_hughes_0-1722426581968.png

I've set up three menu items that I'm wanting to add the main header menu:

matthew_hughes_1-1722426655186.png

 

However, what I've noticed is that they're being added next to a taxonomy menu rather than higher up in the header (highlighted in red):

 

matthew_hughes_2-1722426730204.png

 

So i was just wondering if somebody could explain what I'm doing wrong and I get those three options moved to the heart symbol.

 

 

4 REPLIES 4

Hayo Lubbers
Kilo Sage

Hi @matthew_hughes ,

 

If I remember correctly, you specify in the "Additional options, JSON format" of the Header Menu the ''enable_more_items" option.

It takes all specified items and places them in the top header row, instead of the second header menu.

 

Docs : https://docs.servicenow.com/bundle/washingtondc-employee-service-management/page/product/employee-ce...

 

Example :

HayoLubbers_0-1722427498111.png

 

Regards,

Hayo

Right ok. Would I need to do that for each menu item that I need to add to the top? e.g. three lots of enable more items?

Hi @Hayo Lubbers  If I try the below code, it doesn't work:

"enable_more_items":{
"displayValue":"true",
"value":true,
"sysId":"b4e0e564c337ca141badf8eb050131bb"
},
"enable_more_items":{
"displayValue":"true",
"value":true,
"sysId":"8c312528c337ca141badf8eb050131e6"
},
"enable_more_items":{
"displayValue":"true",
"value":true,
"sysId":"684129e8c337ca141badf8eb0501314b"
},

Hi @matthew_hughes ,

 

You can add 1 item, which can have it's own subitems.

Does it work with 1 item (menu)?

 

If it doesn't, can you share which Header widget you are using? Is it default or customized?