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11-06-2024 01:33 PM - edited 11-07-2024 07:48 AM
I've gone ahead and uploaded my company's icon under "system properties -> my company".
When I go to the login page I am seeing this:
I've tried cache.do and I've tried it on a different computer all together, but nothing.
Moreover, when I login, instead of taking me to the platform as it should. It takes me to this URL instead, all the time.
Solved! Go to Solution.
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11-08-2024 09:21 AM
I found out what the problem was.
I needed to upload the icon/picture to "system configuration -> basic configuration ui16" and under the "banner image for ui16"
That fixed my problem right away.
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11-06-2024 06:17 PM
Hi @JDX7913
I did faced the same issue with the Next Experience. To resolve it, I reuploaded the company logo, cleared the instance cache by running cache.do and it got resolved.
Somehow, it is not taking the uploaded image in one go.
Thanks and Regards
Amit Verma
Please mark this response as correct and helpful if it assisted you with your question.
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11-08-2024 09:21 AM
I found out what the problem was.
I needed to upload the icon/picture to "system configuration -> basic configuration ui16" and under the "banner image for ui16"
That fixed my problem right away.