Missing Icon On Login Page?

JDX7913
Tera Guru

I've gone ahead and uploaded my company's icon under "system properties -> my company".

 

When I go to the login page I am seeing this:

Icon.png

I've tried cache.do and I've tried it on a different computer all together, but nothing.

 

Moreover, when I login, instead of taking me to the platform as it should. It takes me to this URL instead, all the time.

Landing Page.png

1 ACCEPTED SOLUTION

JDX7913
Tera Guru

I found out what the problem was. 

I needed to upload the icon/picture to "system configuration -> basic configuration ui16" and under the "banner image for ui16"

 

That fixed my problem right away.

View solution in original post

2 REPLIES 2

Amit Verma
Kilo Patron
Kilo Patron

Hi @JDX7913 

 

I did faced the same issue with the Next Experience. To resolve it, I reuploaded the company logo, cleared the instance cache by running cache.do and it got resolved.

 

Somehow, it is not taking the uploaded image in one go.

 

Thanks and Regards

Amit Verma


Please mark this response as correct and helpful if it assisted you with your question.

JDX7913
Tera Guru

I found out what the problem was. 

I needed to upload the icon/picture to "system configuration -> basic configuration ui16" and under the "banner image for ui16"

 

That fixed my problem right away.