Modifying the Copy Change UI Action to exclude the specific Change Task Type

[mohanambalnanja]

Hi All,

As per the current set up of 'Copy Change' UI action, from the change request related list Change Tasks also getting copied from original change request to new change request.

Our requirement is to exclude, If the change task type 'Post Implementation Review' or Change Task type is 'Implementation' and short description contains 'ABC'.

Since it is a OOTB script I am not able to find where I can exclude those specific change task types.

Script: 

function OnCopyChangeClick()

{

    function addParam(form, name, val)

    {

        var inp = cel('textarea', form);

        inp.name = name;

        inp.value = val;

    }

    var srcSysId = g_form.getUniqueValue();

    var deduplicationKey = "Copy in progress:" + g_form.getUniqueValue() + ":" + g_form.getValue("number");

    var updateChange = new GlideAjax("ChangeManagementHelperAsync");

    updateChange.addParam("sysparm_name", "setDeduplicationKey");

    updateChange.addParam("sysparm_changeRequestId", g_form.getUniqueValue());

    updateChange.addParam("sysparm_deduplicationKey", deduplicationKey);

    updateChange.getXML(updateChangeCallback);

    function updateChangeCallback(response)

    {

        var result = JSON.parse(response.responseXML.documentElement.getAttribute("answer"));

        if (result.success)

        {

            var changeUtil = new GlideAjax('ChangeUtils');

            changeUtil.addParam('sysparm_name', 'getChangeQueryParams');

            changeUtil.addParam('sysparm_src_sysid', srcSysId);

            changeUtil.setWantSessionMessages(true);

            changeUtil.getXMLAnswer(function (queryParam)

            {  

                if (queryParam)

                {

                    if (queryParam.includes('change_task.change_request=undefined^')) {

                        queryParam = queryParam.replace('change_task.change_request=undefined^', '');

                    }

                        var gotoURL = new GlideURL('CopyChangeRelatedLists.do');

                        alert('Inside if');

                        gotoURL.setEncode(false);

                        gotoURL.addToken();

                        gotoURL.addParam('srcSysID', srcSysId);

                        gotoURL.addParam('newSysID', '$sys_id');

                        gotoURL.addParam('sysparm_returned_action', '$action');

                        var form = cel('form', document.body);

                        hide(form);

                        form.method = "POST";

                        form.action = g_form.getTableName() + ".do";

                        if (typeof g_ck != 'undefined' && g_ck != "")

                        {

                            addParam(form, 'sysparm_ck', g_ck);

                        }

                        addParam(form, 'sys_id', '-1');

                        addParam(form, 'sysparm_query', queryParam);

                        addParam(form, 'sysparm_goto_url', gotoURL.getURL());

                        form.submit();

                }

            });

        }

    }

}

queryParam returns the fields which are copied from original change request.

Please help me to find the solution for this scenario.

Thanks

[mohanambalnanja]

Script Include 'ChangeUtilsSNC' function 'copyChangeRelatedLists' coping the task from change request related list

copyChangeRelatedLists: function(/*String*/ srcChgSysID, /*String*/ newChgSysID) {

        var ret = true;

        var relatedTables = this._getCsvPropertyValue(this.PROP_CHANGE_RELATED_LISTS, '');

        for (var i = 0; i < relatedTables.length; ++i) {

            var table = relatedTables[i];

            var ans = this._makeRelatedTableCopy(srcChgSysID, newChgSysID, table);

            if (!this._isSet(ans)) {

                this.log.logWarning('copyChangeRelatedLists: Could not copy related table ' + table);

                ret = false;

            }

        }

        return ret;

    },

[Ankur Bawiskar]

@mohanambalnanja 

the main logic is inside the script include "ChangeUtilsSNC" and function "copyChangeRelatedLists"

You cannot update this script include as it's read-only.

I can suggest this

1) exclude change_task from copy logic and copy it using your custom logic using GlideRecord

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@mohanambalnanja 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Dr Atul G- LNG]

Hi @mohanambalnanja 

If you as per change properties, we can either copy all or no change tasks. Specific is not possible and it will increase technical debt.