Monthly breakdown for the Average resolution of incidents Indicator?

Shantharao
Kilo Sage

Hi All,

The monthly breakdown for the Average resolution of incidents Indicator?
I have created the below report with a Priority breakdown, but I want to add a monthly breakdown as well
Would someone be able to help me with the output?

Shantharao_0-1727025290593.png

 



Thanks in advance for your response

The expected report format is like the below, does is it possible to use Performance Analytics

Shantharao_1-1727025396596.png

 



2 REPLIES 2

AndersBGS
Tera Patron
Tera Patron

Hi @Shantharao ,

 

No, you can't have that output in performance analytics.

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards 

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

HIROSHI SATOH
Mega Sage

Grouping is possible if the table's "Function field" has a field such as year and month.

HIROSHISATOH_0-1727075537426.png

glidefunction:concat(substring(opened_at,1,4),'/',substring(opened_at,6,2))

HIROSHISATOH_1-1727075588963.png

HIROSHISATOH_2-1727075625810.png