Monthly Rotation Schedule for Demands

yjeon92
Tera Contributor

Is there a way to create a monthly rotation schedule of unassigned demands?

 

I was thinking about creating a flow design but I wasn't too sure how I would do the action.  I was also looking into the on-call schedule but I believe it was only for incidents and I need it for demands

9 REPLIES 9

Would I have to write a script for this? Yes, a business rule on demand table.
What would creating a system property do? It will store the team members sys_id which are to be assigned to the demand monthly.



Thanks and Regards,

Saurabh Gupta

@Saurabh Gupta  

For system property, I have five specific users that need to be part of the senior_apps_member.

Would the values be the sys_user_id or would I be able to just type their names?

 

If in the future I were to add more users, would I need to update the system property?

Yes, sys_is shoud be there. You can add members as JSON string.

var jsonArr={
"JAN_user_id":"sys_id of user for January",
"FEB_user_id":"sys_id of user for February",
"MAR_user_id":"sys_id of user for March"
}

 


Thanks and Regards,

Saurabh Gupta

@Saurabh Gupta  

I just thought of something, instead of adding specific members, is there a way I can adjust within the system property where everyone with the title "Senior System Analyst" in the applications team are going to be part of the rotation?

Not sure where you want to display this.


Thanks and Regards,

Saurabh Gupta