Monthly Rotation Schedule for Demands
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-22-2023 11:06 AM
Is there a way to create a monthly rotation schedule of unassigned demands?
I was thinking about creating a flow design but I wasn't too sure how I would do the action. I was also looking into the on-call schedule but I believe it was only for incidents and I need it for demands
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-22-2023 11:32 AM
Would I have to write a script for this? Yes, a business rule on demand table.
What would creating a system property do? It will store the team members sys_id which are to be assigned to the demand monthly.
Thanks and Regards,
Saurabh Gupta
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-04-2024 11:14 AM
For system property, I have five specific users that need to be part of the senior_apps_member.
Would the values be the sys_user_id or would I be able to just type their names?
If in the future I were to add more users, would I need to update the system property?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-04-2024 09:18 PM
Yes, sys_is shoud be there. You can add members as JSON string.
var jsonArr={
"JAN_user_id":"sys_id of user for January",
"FEB_user_id":"sys_id of user for February",
"MAR_user_id":"sys_id of user for March"
}
Thanks and Regards,
Saurabh Gupta
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-04-2024 11:34 AM
I just thought of something, instead of adding specific members, is there a way I can adjust within the system property where everyone with the title "Senior System Analyst" in the applications team are going to be part of the rotation?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-04-2024 09:19 PM
Not sure where you want to display this.
Thanks and Regards,
Saurabh Gupta