Moving update set from Dev to UAT(testing)

sverghese
Tera Expert

I have moved a customized incident table and its associated form from Development to test.   I can see all the columns under dictionary.   However, when I go to the Create New Incident there is nothing available.   Form View and section does not have anything available there.   Do I have create a new or can I move it over from Development to there. Can you please help?

2 REPLIES 2

Mike Allen
Mega Sage

Sounds like you did not move the section on the incident form, maybe?   Those things are so complex that I'd just create a new update set in UAT, make you changes in UAT in that update set, then push both update sets to PROD.   Then, maybe clone down after you go to PROD so that all environments are in sync.


lss123
Tera Contributor

A little late to the party here, but I've seen similar things before.   I can't say why it happens, but as I move my update set, I'm finding rows in these tables don't always make it over to the new environment:



  • sys_ui_element
  • sys_ui_section
  • sys_ui_form_section


When I've had to resolve this in the past, I did a gap analysis between the two environments with these three tables.   Whatever was missing on the Test environment, but was present in Dev, I exported manually with XML.   That solved the problem.