Multi language notifications

[Madhavi2]

Hi,

I am having a requirement where I need to translate my English notification to German and Dutch.

I found that we can do this by creating separate language based notifications with the single event.

But my English notification is going to Requestor, Requested for and watchlist. 

Do we need to create separate notifications for each recipient i.e Requestor , Requested for like that. Or can we handle with single language notification?

Also how can we send language based notification to watchlist members?

Thanks,

Madhavi

[Ujjawal Vishnoi]

You can create 1 notification for each language and while triggering, you can trigger based on the location. And you can keep recipients same

For example: If your Request is for Germany location then you can check the location in business rule and trigger the event accordingly.

Hope it helps.

[Madhavi2]

Hi Ujjawal,

Thanks for your reply. So in this case do we need to create separate events for each notification?

[Ujjawal Vishnoi]

1 quick question before answering your question. As i mentioned you can check the location. So you need to identify which field (i.e. Requestor or Requested for) will used to check the location. Then you can use the same condition and same event as you have right now in the system and can put 1 extra condition in all the notification to check the location of your user((i.e. Requestor or Requested for) based on your identification.

[Madhavi2]

Sorry I didn't get you. I am checking the user's language.

For a RITM if Requestor language is German user should receive German notification.

for the same RITM if Requested for Language is English user should receive English notification.

Thank you!