Multiple catalogs

[Geeky]

Hi All,

I have a requirement to create multiple catalogs and have different catalog items in it. Below are two major requirements;

1) If ITIL user logs in, I should display Catalog selection picker as shown below;

(Categories selection is shown OOTB but Catalogs selection is not visible - How to enable it to meet first requirement)

2) If End user logs in, only a specific catalog should be visible or a value in the catalog must be auto-set with some specific catalog.

[Ashutosh Munot1]

HI Geeky,

Now there are multiple ways to achieve this.

1) user criteria at category level

2) User criteria at Items level.

Thanks,
Ashutosh

[Geeky]

I applied at the category level. I do not see an option to select Catalog.

[Ashutosh Munot1]

Hi,

You cant limit a catalog using user criteria. Portal will be using a catalog in general. On portal form we have Catalog field which means that portal will use that catalog

Thanks,
Ashutosh

[Geeky]

I do not see the Catalog field. That is the issue.

[Kiran Jadhav1]

Hi,

For this scenario there is no proper solution but you can go through workaround.

I have worked on same scenario using this workaround and that worked for me.

1. Hide all the category of particular catalog (ex. service catalog) using user criteria(available for/not available for) in related list in category. 

2. If you this your catalog will not visible to particular end user.

Hope it helps,

Regards,

Kiran.