My catalog item is not showing in configuration of 'group by' report. How set it to show?
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07-26-2023 01:33 PM - edited 07-26-2023 01:33 PM
Hello!!
I'm trying make a report that is grouped by a variable field of the parent of the element.
To be more specific, I'm not understanding why my catalog item is not showing in the last pop-up, some of all are, but some doesn't.
How can I make it show?
Thanks in advance,
Isabela Loebel.
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07-26-2023 05:56 PM
Hello @Isabela Loebel
Greetings!
The same has been explained by docs here:
Please hit the thumb and Mark as correct based on Impact!!
Kind Regards,
Ravi Chandra
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07-27-2023 06:12 AM
Thanks for answering me @Ravi Chandra_K,
However, the "variables" is not been showing in my "additional group by". Since what I want is in the service request table, the way to access this is: Work Orders → Parent → Service Request → Variables, but Service Request isn't been showing, even if I go through Work Orders → Parent → Variables, the option "variables" is not there.
The main question's printscreen is almost what I want, the only thing stopping me is that my catalog item is not showing up, is there another way to make this appear? like a checkbox or an attribute in the table configuration?
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07-27-2023 06:19 AM
what is the data source selected in data tab?
Regards,Sushant Malsure
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07-27-2023 07:11 AM
It's Work Orders table.