My request filter conditions (Portal)

[Nataliia_Lova]

Hello, folks.

I have a question for you.

I am working on my scoped application and want to adjust the Portal for my end users.

I have the situation where if I don't set any filters in "My request filters," my user can view all requests,

but I want him/her to see only his/her own requests. When I set conditions: caller is (dynamic) Me, opened_for is (dynamic) Me, and assigned_to is (dynamic) Me,

my impersonated user can't view any requests.

Where can I adjust this action?

[Ivan Betev · Accepted solution]

Hi @Nataliia_Lova ,

the conditions you specified are AND conditions, this means that all of them should apply to a record for it to be displayed in the list. Try to replace them with OR.

Regards, Ivan