- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
a month ago
Hello, I recently opted in for the Enhanced Request Experience and now have a different setup for the My Request page that is showing at the top of my employee portal in the Employee Center Header. The current default OOB view looks to only be showing the Incidents and Requests. I have a couple custom tables that I need to see tickets for in this view. Does anyone know the best approach to add these. Would Standard Ticket Configuration be the best approach. If so, does anyone have a quick how to for adding a custom table.
Thanks for your assistance.
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
a month ago - last edited a month ago
Refer this article: Enhanced Requests experience - Top level Filter configurations
Also check this post: Employee Center View Requests: adding details
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
a month ago
Thanks Tanushree, the article for the Enhanced Request experience helped. I found another ServiceNow video as well and was going down the same path when I saw your response. Here is the article that helped walk me through this if anyone is interested. https://www.youtube.com/watch?v=fQJug7oPA2shttps://www.youtube.com/watch?v=fQJug7oPA2s
