Need help in approval flow

Nagula Supritha
Tera Contributor

Hi,

I have a requirement where there are 2 levels of approvers. If the first level approver either approves or rejects the state changes respectively. Same goes with second level approver. If the first level does not respond for 2 days it should go to 2nd level approver. I have designed a flow using the due date field in ask approval section. So after triggering a second level approver, the first level approver states goes to no longer required. Our requirement is something like, even though  second level approval has been triggered the first level approval state still needs to be in requested state so that the first level approval still has the access to approve it after 2 days of waiting.

Any help would be appreciated.

 

Thanks & Regards

Supritha

1 ACCEPTED SOLUTION

@Nagula Supritha 

Add flow logic - "Do the following in Parallel"

Add Action  "Ask for Approval" in one node

Add Flow logic "Wait for a duration of time" on other node

Add Action after wait "Ask for Approval"

BharathChintala_1-1675322468219.png

Thanks,

Bharath

 

 

If my inputs have helped with your question, please mark my answer as accepted solution, and give a thumb up.
Bharath Chintala

View solution in original post

14 REPLIES 14

BharathChintala
Mega Sage

@Nagula Supritha 

are you using workflow or Flow designer?

If my inputs have helped with your question, please mark my answer as accepted solution, and give a thumb up.
Bharath Chintala

@BharathChintala 

It's a flow designer am using.

@Nagula Supritha 

Add flow logic - "Do the following in Parallel"

Add Action  "Ask for Approval" in one node

Add Flow logic "Wait for a duration of time" on other node

Add Action after wait "Ask for Approval"

BharathChintala_1-1675322468219.png

Thanks,

Bharath

 

 

If my inputs have helped with your question, please mark my answer as accepted solution, and give a thumb up.
Bharath Chintala

Hi @BharathChintala 

Thanks for the solution. This worked fine for the requirement, but there is another clash:

Even though if the first level approver approves within the given period of time, it is waiting for the given time in wait for condition and triggering second level approver instead of not triggering the second level approver.

Please advice.

 

Thanks & Regards

Supritha