Need help in approval flow

Nagula Supritha · ‎01-31-2023

Hi,

I have a requirement where there are 2 levels of approvers. If the first level approver either approves or rejects the state changes respectively. Same goes with second level approver. If the first level does not respond for 2 days it should go to 2nd level approver. I have designed a flow using the due date field in ask approval section. So after triggering a second level approver, the first level approver states goes to no longer required. Our requirement is something like, even though second level approval has been triggered the first level approval state still needs to be in requested state so that the first level approval still has the access to approve it after 2 days of waiting.

Any help would be appreciated.

Thanks & Regards

Supritha

BharathChintala · ‎02-01-2023

@Nagula Supritha

Add flow logic - "Do the following in Parallel"

Add Action "Ask for Approval" in one node

Add Flow logic "Wait for a duration of time" on other node

Add Action after wait "Ask for Approval"

Thanks,

Bharath

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Bharath Chintala

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AB1998 · ‎02-01-2023

Hello @Nagula Supritha ,

1- Are you using flow designer or Workflow to achieve this?

2-If you are using workflow then go to workflow editor and open the workflow which is you are using.

3-Click on the first approver , where you have applied the criteria of waiting for 2 day and then move to next approver.

4-Go down you can see the scripts where you have to comment the no longer required line from that code .

5-By doing this it will trigger for 2nd approver but the first approver is still able to approve.

Kind Regards,

Abhishek Rai

Nagula Supritha · ‎02-01-2023

Hello @AB1998 ,

No, I was using a flow designer.

Kind Regards

Supritha

AB1998 · ‎02-01-2023

Hello @Nagula Supritha

Can you please attach any snapshot to get the clear picture of the issue.

Thankyou

Nagula Supritha · ‎02-06-2023

Hi @AB1998

I used due date functionality in my requirement. Below is the screenshot. So after that due date added 2 conditions:

1. If the due date is not cancelled then it should update the record.

2. If the due date is cancelled, then it should trigger a second level approver. Here after triggering 2nd level approver the 1st level is going to 'No longer required'.

AB1998 · ‎02-01-2023

Hello @Nagula Supritha

You can use wait for condition Like this between both the approval . it will wait and send to next approval and didn't show 'no longer required'