need help in script v2
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12-10-2024 05:43 PM
Hi Team ,
can anyone please help me with this issue
In RITM form i have configured custom fields
I have wirtten business rule and cilent script for this
cilent script
function onLoad() { //Type appropriate comment here, and begin script below var b = g_scratchpad.ritmvisble; //Value from BR -Checking if user is part of tech hub or Operations team- if logged user is member of either AVN-TechHub-SUP / CFS_ITOperations_OPS_APR or not. if (b) { // g_form.setDisplay('u_escalation', true); // g_form.setDisplay('u_escalation_comments', true); g_form.setReadOnly('u_escalation', false); g_form.setReadOnly('u_escalation_comments', false); g_form.setReadOnly('u_esc_by_ritm', false); g_form.setReadOnly('u_esc_date_time_ritm', false); } else { g_form.setReadOnly('u_escalation', false); g_form.setReadOnly('u_escalation_comments', false); g_form.setReadOnly('u_esc_by_ritm', false); g_form.setReadOnly('u_esc_date_time_ritm', false); } }
That escalted field should only enable only for Tech hub team .
'while doing testing 'Gunjan ' is the tech hub team , i have impersonated with his profile
I am getting this error
And form saving fields should be gerdout
Can anyone please help me with this?
Please provide me the updated script.
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12-10-2024 09:00 PM
The problem is the escalated button has to be visible only for Techhub .
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12-10-2024 09:06 PM
Yes, with UI policy you can achieve the requirements.
Please try the solution provided and let me know if you need any assistance.
Thank You
Juhi Poddar