need help in script v2

nameisnani
Mega Sage

Hi Team , 

 

can anyone please help me with this issue 

 

In RITM form i have configured custom fields 

nameisnani_0-1733881380399.png

 

 

I have wirtten business rule and cilent script for this 

nameisnani_1-1733881380446.png

 

nameisnani_2-1733881380441.png

 

 

cilent script 

nameisnani_3-1733881380449.png

 

function onLoad() {
    //Type appropriate comment here, and begin script below

    var b = g_scratchpad.ritmvisble; //Value from BR -Checking if user is part of tech hub or Operations team- if logged user is member of either AVN-TechHub-SUP / CFS_ITOperations_OPS_APR or not.


    if (b) {


        // 		g_form.setDisplay('u_escalation', true);
        // 		g_form.setDisplay('u_escalation_comments', true);


        g_form.setReadOnly('u_escalation', false);
        g_form.setReadOnly('u_escalation_comments', false);
        g_form.setReadOnly('u_esc_by_ritm', false);
        g_form.setReadOnly('u_esc_date_time_ritm', false);
    } else {


        g_form.setReadOnly('u_escalation', false);
        g_form.setReadOnly('u_escalation_comments', false);
        g_form.setReadOnly('u_esc_by_ritm', false);
        g_form.setReadOnly('u_esc_date_time_ritm', false);
    }
}

 

That escalted field should only enable only for Tech hub team .

'while doing testing 'Gunjan ' is the tech hub team , i have impersonated with his profile 

nameisnani_4-1733881380448.png

 

I am getting this error 

nameisnani_5-1733881380443.png

 

 

And form saving fields should be gerdout

nameisnani_6-1733881380445.png

 

 

Can anyone please help me with this?

 

Please provide me the updated script.

 

6 REPLIES 6

@Juhi Poddar 

The problem is the escalated button has to be visible only for Techhub .

@nameisnani 

 

Yes, with UI policy you can achieve the requirements.

Please try the solution provided and let me know if you need any assistance. 

 

Thank You 

Juhi Poddar