Flow Designer has truly transformed how we build automation on the Now Platform. Its low-code, intuitive design allows developers and admins to build powerful workflows without writing heavy scripts.Among the many capabilities Flow Designer offers, F...
I have created this article based on my recent experiences with working with Fluent. 1. Purpose and Scope Developers should use Fluent for tasks like generating ACLs, Business Rules, or Script Includes, and rely on traditional Script Includes f...
In ServiceNow development, building performant and maintainable APIs is critical for scalability, security, and integration. This article shares best practices for designing Scripted REST APIs and highlights when to leverage native Table APIs for opt...
ServiceNow provides powerful REST APIs to integrate with external systems, but like any enterprise platform, it enforces rate limits to ensure performance, stability, and fair usage across tenants. This article breaks down the core concepts of rat...
Back Story I’m often presented with asks to enable technical users and engineers in other IT departments for the ability to allow them to easily integrate with the ServiceNow platform without a complex project workpiece being needed to design the int...
Purpose: Technical reference for the OOTB "Assist spike usage alert" mechanism shipped with the Now Assist AI Agents application (sn_aia scope).Audience: Engineers / Developers — Now Assist AI Agents configuration and operations.Target version: Now A...
Platform feature · Report · Export · Powerpoint Export to PowerPoint in ServiceNow: from platform feature to branded reports in one click Building slides is one of those quiet productivity drains nobody puts on a roadmap. Across delivery, presales...
Overview: This document explains how to manage and customize homepage redirection for users in the ServiceNow interface. It focuses on using the sys_homepage_destination_rule table to control where users land after logging in, based on their roles or...
< Previous Article Next Article >Introduction Scripted Data Retrieval Introduction To access Intune, we need an access token which tells Microsoft Graph what tenant we're wanting information from, what access we're allowed, and how long we have a...
It can be hard to remember all of the Client and Server elements of a GlideAjax call. I created a simple example with color coding to help make sure I don't miss any of the details when I'm making a new call from scratch. I hope this helps. I attache...
Hi, In this article, I will show how you can disable the buttons or icons in the multirow variable set. Generally, when we add MRVS, we see few buttons which cannot be customized easily and they are AddRemove AllEdit iconDelete icon I will show you...
One of the most interesting shifts is happening in the UI layer. ServiceNow is introducing what they call AI Experience (AIx) : basically a conversational front door to the platform. Instead of: Navigating modulesOpening formsClicking through records...
< Previous Article Next Article >Authenticating with Azure // Microsoft Graph API IntegrationHub Data Retrieval Introduction The great thing about ServiceNow is that there are n+1 ways of doing something which allows for creative solutions. The ri...
Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there, So you've touched on Instance Scan, maybe read my previous blogs on Instance Scan, or saw Live Coding Happy Hour of last Friday on Instance Scan. And now, wa...
Limit Rows First thought To limit rows a quick search brought us to several sources mentioning: var field = g_form.getField("multiple_approvers"); // multi variable set name if (field != null) { field.max_rows_size = 3; // number of rows allowe...
In this article, I will share with you a code snippet that will allow you to export the data to CSV of any table through the script and attach it to a record. var Headers = ["Number","Caller","Short Desc","Assignment Group", "Assigned To"]; var fileN...
In my article Universal Pattern for Script Includes I introduced the Script Include CurrencyUtils which allows conversion between two currencies. At first glance this may seem simple, but in the end it turned into quite a lot of code that needs t...
Parallel approvals have been a very common thing in the world of workflows. Today, if you try to configure the same in a flow designer, you might face a lot of issues in setting it up within a flow. Yes, You are hearing it right! Parallel approval...
AI Search · Custom Apps · Ticket Deflection Reducing Duplicate Tickets with AI Search Duplicate tickets are a quiet productivity tax. This article walks through a lightweight pattern that catches duplicates before they are created — as the user ...
ServiceNow flow designer version history | ServiceNow flow designer tutorial to revert the version Hi All, I hope you're doing great. One of the favorite questions I asked all the ServiceNow developers is whether you will choose a Flow designer or W...
LisaLatour
ServiceNow
