Need help regarding HTML editor type field

Vishal Birajdar
Giga Sage

Hello Experts,

 

Need one small help.

 

Need : When we copy paste the different font family & font size  text in HTML type field , on html editor header it should automatically select the font & format of text when we put cursor on that area  like below

 

Example 1 :

VishalBirajdar_0-1706077428894.png

 

Example 2 :

VishalBirajdar_1-1706077472088.png

 

 

 

 

Issue : 

On Development Instance, when we copy paste the text it working fine but on other instances its not working as expected.

 

VishalBirajdar_2-1706077602497.png

 

Have checked Ui properties as it is same for all instances...

 

Any lead/help on this will be appreciated.!!!

 

 

 

 

Vishal Birajdar
ServiceNow Developer

I know one thing, and that is that I know nothing.
- Socrates
2 REPLIES 2

Sohail Khilji
Kilo Patron
Kilo Patron

Hi @Vishal Birajdar ,

 

Has it anything to do with supported fonts , Check on other instace if it works for ALGERIAN font or to see if works for any common fonts. Just want to make sure if it work for some fonts.


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Hello @Sohail Khilji 

 

There is nothing to do with font available or not.....

As I said Its working all good in one instance but not working in other instances....

In PDI also its working as expected...

 

 

Vishal Birajdar
ServiceNow Developer

I know one thing, and that is that I know nothing.
- Socrates