Need help with survey link in an email notification

[kamal11]

HI All,

I am trying to send a survey link in an email notification,

But the link is actually displaying a URL, Which is not a hyperlink,

We have to copy and paste the whole link to get to the survey page.

Following is the screenshot

Following is the HTML and Body that i am using in the survey notification

<a href =${event.parm2}>Survey</a>

Is there a way where in we can make the suvey link in hyperlink.

Thanks,

Kamal

[Michael Ritchie]

You may want to look at out of the box examples as there are a few.   Navigate to System Notifications\Email\Notifications and search for "Incident Survey" as an example.

[Steven G_ · Accepted solution]

Hi Kamal11,

We use a mail script to give a "friendly" hyperlink in our notifications. This is the code below:

[kamal11]

HI Steven,

Thanks for the response,

What Link should i keep on the Link part in the second line

Do i have to use survey link which has instance name or any other link?

Thanks,

Kamal

[Steven G_]

Hi Kamal,

if you copy the code word for word it will work for you also. On your notification you simply call back the mail script and it will add the link for you