Need to add filter in related list

[geet]

Hi All,

I have a Change Request related list on Release form as follows:

I don't want users to select those changes whose STATE = RFC LOGGING & CHANGE ASSESSMENT. when they click on EDIT button to select changes.

What i did is, i opened this related list and added a filter as follows:

But this is not working.

As when i click on edit button in change related list , no filter is reflecting:

Please suggest how should i achieve this !!

[Brendan Hallida]

Heya,

I think that this is what you are after 🙂

https://docs.servicenow.com/bundle/jakarta-platform-user-interface/page/use/using-forms/task/t_Creat...

Cheers,

Brendan

[geet]

Hi Brendan,

Thanks for reply.

This has helped me.

But one more thing i need to do here is:

I dont want users to touch this filter:

As when i tested this while impersonating with a normal user, then i found that user can just click on that cross button and can then find all the changes with state RFC logging and change assessment.

So, i want to make this filter non-editable, is it possible?

[Mrudula6]

Hi Geet,

You might want to have a look at the below thread. This explains on how to modify the filter in slush bucket view using Global UI script. Even though you are able to provide filter roles to not show the filter to users, once they click on Edit and go to slushbucket view, they will be able to edit the filter.

https://community.servicenow.com/community?id=community_question&sys_id=628253a1db101fc01dcaf3231f96...

[Mahesh89]

Procedure

1. Navigate to the related list (example, Incidents on a problem record).
2. Create the desired filter using the condition builder (example, [Active] [is] [true]).

   

3. Click Set as Default Filter.