Need to add help text in variable

[Moutushi Ghosh]

Hi Team,

I have a variable set "Requested details" which we are using in all catalog item. I need to add help text in one of the variable using client script "requested for" which is under this variable set. Please help me with the client script so that the help text will only be visible for that particular catalog item.

[Musab Rasheed]

Hello,

Help text cannot be add/remove dynamically so you have to settle with functions like showFieldMsg , you can easily control the behavior through client script, check below thread once.

https://www.servicenow.com/community/it-service-management-forum/show-variable-help-text-based-on-th...

[OlaN]

Hi,

Had a look around, and it seems this is only doable by manipulating the DOM, which is to be avoided.

A workaround would be to set a field message on the variable instead of manipulating the help text.