Need to attach email page as attachment in jpg

[Avinash_kurri1]

Hey Experts !!!,

I have a scenario , when incident is created via Gmail, the mail copy should be attached on the incident simultaneously when incident is created in the instance.

 Thank you in advance !!!!!!!! 

[vermaamit16]

Hi @Avinash_kurri1 

Below posts could be helpful :

https://www.servicenow.com/community/service-management-forum/attach-incoming-email-to-incident/m-p/...

https://www.servicenow.com/community/developer-articles/generate-an-attachment-via-custom-flow-desig...

https://www.servicenow.com/community/developer-forum/add-the-original-email-message-as-attachment-to...

Thanks and Regards

Amit Verma