need to change state field in task table from read only to editable

[maheshchaudhary]

Hi I need to change state field in task table from read only to editable. Not able to figure out where i can change. Kindly help.

[maheshchaudhary]

Hi Siddartha,

      Thanks,   by the using third step it worked. it was marked as read only there. i changed.then it worked.

many thanks to all of you.

[nasrin786]

Hi Mahesh,

If you have admin access, you can change readonly field to editable through configure dictionary

  process::--> right click on filed -->configure dictionary-->uncheck readonly --> update the fo

Follow this link:

http://wiki.servicenow.com/index.php?title=System_Dictionary#gsc.tab=0

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[snehabinani26]

Hi mahesh,

check the dictionary entry of the variable.

right click on that field > go to Configure Dictionary and uncheck the Read only field.

if its not read only from dictionary level, then go ahead and validate UI Policy. You can use Debugger for the same.

[Siddartha Gudim]

Please look for dictionary overrides related list when you access the dictionary of the state.

If any dictionary override entry is present against sc_task and change the condition of read only.

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[Harsh Vardhan]

Hi Mahesh,

have you written any ui policy, client script if not then you can also check with dictionary override

right click>configure dictionary> below right side you will see the tab dictionary override.

Dictionary Overrides - ServiceNow Wiki

thanks,

Harshvardhan