Need to create a custom system properties

[anshul_jain25]

Hi ,

I have a requirement to create a custom scoped application but with a functionality that it should be attached to a property, if that property is made active than that application and all its module should be visible.

But if i make that property inactive than that custom application should get hide.

can we create a property which can handle visibility of custom application modules.

[Chuck Tomasi]

Module visibility is determined by the active flag on each module and the application menu itself. The property would not have any impact on this. You can also change the visibility of a menu and modules buy the rolls you associate with those menus and modules.

[anshul_jain25]

Hi Chuck,

Thanks for your reply.

Actually we are trying to create an custom application as an plug and play, we want to develop functionality the way plugins works, when ever any plugin activated a application gets active.

So we are thinking to work by use of property when ever that property gets active our custom application should gets visible on left navigation panel.

Can this be possible in service now.

[anshul_jain25]

Hi Chuck, 

Can you please provide any input for BELOW thread, i raised a new question

Scriptable Order Guide and Service catalog script API both are not working in scoped application

Hi ,

I am trying to use scriptable order guide and service catalog script API methods to raise request automatically from business rule in SCOPED APPLICATION but both the ways are not working.

Service catalog script API code

var cartId = gs.generateGUID();
gs.addInfoMessage('111111111111111');

var cart = new Cart(cartId);
gs.addInfoMessage('22222222222222');
var item = cart.addItem('c5acfa32db581b043f68f9771d961938');
cart.setVariable(item,'select_roles','Query Manager Country');
cart.setVariable(item,'affected_user',current.sys_id);
cart.setVariable(item,'select_country','testtest');
cart.setVariable(item,'accept',true);
var rc = cart.placeOrder(); 
gs.addInfoMessage(rc.number);

Scriptable order guide code:

// var json = {"opened_by":a,"requested_for":a,"select_application":app};

// var gr = new GlideRecord("sc_cat_item_guide");
// if (gr.get("name","UAM Deletion Process")) {
// gs.addInfoMessage(a+'1111111');
// var sog = new ScriptableOrderGuide(gr.getValue("sys_id"));
// gs.addInfoMessage(a+'2222222');
// var result = sog.process(new global.JSON().encode(json));
// gs.addInfoMessage(a+'3333333');
// if(!result)
// {
// gs.log("Processing the scriptable order guide failed with message: " + sog.getMessage());
// gs.addInfoMessage(a+'ansh');
// }
// else { 
// var request = sog.getRequest();

NEITHER of the CODE is working can anyone please help here.

[Brad Tilton]

The menu applications and modules don't have conditions, they can either be made active/inactive or you can protect them with roles. You could make something like this work, but it wouldn't be very simple. Could you give a little more background on why you would be activating and deactivating this application? 

You could do something like controlling the visibility of the menu items with a role, and then adding and removing the role from a group to control it.