Resolved! Reports
I need a report that is automatically generated and emailed to stakeholders every week.
Forum Posts
Resolved! Regarding On-Call Scheduling Escalation Setup
Hello everyone. In an On-Call Scheduling, "Catch All" will be triggered when the roasters members didn't give acknowledgment to the remainder and if it's "Notify All", it will send the remainder to every member in the roaster in the escalation setup ...
get reference
Hi guys , here I am trying to display a message " please look into it urgently as its issue related to VIP user when caller is VIP " and priority is one on submit but its not going inside the loop to check can you please help you figure out if I am...
How to change URL generated by "Attach" button in Agent Assist on HR Agent Workspace
Hey guys. I'm trying to figure out how to change behavior of this Action in Agent Workspace for HR Case Management. OOTB this action generates and pastes the URL of the given article into Worksnotes. But URL is opening as another tab in the Works...
ATF development best practices - ATF Test Suites scope & implementation testing
Hi Everyone - hopefully this is a quick one and I am already pretty confident in my understanding, but want to ensure I am not starting our ATF journey with a bad habit. We are just starting to use ATF and what we do here will inform what other devel...
Unable to install midserver in my laptop
Hi All, I downloaded mid server file ( XANADU) When i tried to open and install the file getting below error. Can someone please help how to fix this issue Thank you,Shabbir Shaik
can a ATF be developed in a scoped application
i thought I had heard that ATFs should be developed in the global scope but I can’t find any documentation. I do see that our company has created some in a scope. I ask because delegated developers can’t create a new global update set and therefor ca...
playbooks
How to display latest comment of each task in playbook screen
Email Composer in HR Agent Workspace overwritting "From" value
Hey guys, I have a problem with Email Composer on Agent Workspace for HR Case Management. We were using Email Composer on Classic UI without any problems for some time and just recently we moved some of ours COE's to Workspace where we discovered wei...
Exploring Alternatives to Jenkins for Automation?
I’ve been using Jenkins for automation but am considering switching to a different tool. Has anyone here tried alternatives like Azure DevOps or CircleCI? I’d love to hear about your experiences and any recommendations?
Playbooks
Playbooks and Tasks should be automatically refreshed whenever updates are made and saved
Impersonation in scoped app - Run as admin
How to do run as admin activity in Flow Designer.I have a requirement to convert the run as admin script activity of workflow editor to flow designer.
Resolved! Unable to call local API using REST Message and MID server
Hi All, I have installed the MID Server on my local machine 192.168.89.156/23and set up an API call using the MID serverHowever, when I test the API call, it returns the error: 'No response for ECC message request with sysid=xxx after waiting for 30 ...
Resolved! Adding a Custom Classic UI Dashboard to the Service Operations Workspace Landing Page
Adding a Custom Classic UI Dashboard to the Service Operations Workspace Landing Page Hello Community, I’m excited to share my new exploring in ServiceNow Journey. We aim to add the Classic UI dashboard to the Service Operations Workspace landing pa...
Resolved! Can any one explain me. What is OnUserChangeValue with some demo?
Need a full detail and a basic demo for that g_form.onuserchangevalue.