Flow action is not shown on request action
HelloI built a flow action then save & published. For some reason it's not shown onto request action on data source record. I tried to refresh & log out & login, nothing works. This is frustrating.
Forum Posts
How CMDB related to Absolute Connector in ServiceNow
Hi experts, Hope everyone doing great, How to configure CMDB in Absolute Connector or how related to Absolute Connector, if anyone knows please help me in this. thanks in advance,Abbas
Static Translation on Catalog variables
I have an email script to show the variables from the HR Case in the notification, there is also a requirement to show the translation for the variable labels. Below script doesn't work for translation. Even if I use "sys_translated" table to get the...
Resolved! Reference fields do not work on workspace list view
Hello - I have added a new UX List on the workspace when the list view open and when we click on the record nothing is happening, record is not getting opening. Thanks in advancePrudhvi
Calculate the Date/time by using scheduled and timezone
Hi everyone,I have a requirement that i have to update field (Calculatedtime - date/time). we have another field X_date(date type field) we have to take the date from x_date and on the basis of market we need to set the Calculatedtime -9 am market ti...
Clone Exclude / Preserver entries for Table Cleaner [sys_auto_flush] and Archive and Destroy records
Trying to better manage storage in non-prod and prod instances. We have less storage in our non-prod instances. The solution is looking to beProd: more effective archive and destroy rules and additional table cleaner entriesProd: search for and man...
List declarative action only on header?
Is it possible to locate the list declarative actions context menu or record level action?I know the UI actions to placement the action but it's supported only for CORE UI, right?I can see only the list declarative actions in header of the list view....
Knowledge Article feedback
Please help me understand where this popup could be scripted. This pops up when i click on helpful: No I want to make this details textarea mandatory.
Variables values display in RITM Level
Hi, Variable values are not displaying in RITM level after submitting the request from catalog item.For your reference I have attached a image which shows the empty field in RITM level. Can anyone tell me the client script to achieve the above s...
How to hide a variable set from the Service Portal Catalog - Catalog Item view; based on a ROLE
All I can say is that this has been a frustrating search for a solution. Granted, I am NOT a developer. At one point I had resigned myself to having to create a Business Rule, Catalog UI Policy, or a Catalog Client Script and found that path a bit in...
Setting up parent on standard change request created from incident
I need to populate a reference field on the standard change record with the incident number that triggered the change. The reference field on the change table is called 'Parent' in my case. I have created BR which does not seem to work.
Issue in Pdf report upload to incident as an attachment
Hi Team, I am trying to upload a PDF to an existing incident and it seems it has an encoding issue, so i cannot see/open pdf from an incident.Test code i am using is as this: Please help me. // Define the Incident record Sys ID to which the attachmen...
Permissions for Hardware Asset Management Success portal
Are they any special permissions in order the see Success Portal in HAM Pro? I am not seeing this option.
How to check attributes on form with users record
I have a task that needs to check the users attributes on a form and see if it matches the user record. if not i need to send a request to update the information.can this be triggered with a business rule and if so what should include to ?
Need Help Adding New Table into Existing Database View
Hi Community, I have a database view that fetches HR cases with SLAs and articles connected to them. I want to add a new table to this view so that it fetches records from both the existing tables and the new table based on specified conditions. I tr...
