UI Builder customization
There is a stepper component that should link with state field of form (incident) table, like if state is "open" then stepper should automatically set to "open" state:thanks!
Forum Posts
Trigger Flow on Update of the case record
we had flow created on case table. The trigger condition of the flow is Created. I want to call or use the same flow on update condition is when account fields changes on the form it should Tigger the same flow but it should not create new create jus...
How to dynamically syncrhonize Stepper in UI Builder.
I have started working in UI Builder. I want the stepper to change state according to Change form on the same page. It means when the state of Stepper must change immediately when change form state changes. How to accomplish this?
Change field in search result of related list
Hi, I had a requirement like, In change record's related list, we have a tab called "Affected locations", when we go to Affected locations tab click on edit, then a page opens, In that page we have collection of locations. there in search results we ...
Change field in search result of related list
Hi, I had a requirement like, In change record's related list, we have a tab called "Affected locations", when we go to Affected locations tab click on edit, then a page opens, In that page we have collection of locations. there in search results we ...
Resolved! Filter ritm by range
I want to query RITM that are in progress between 2024-07-18 and 2024-07-19 from the list of RITMs using actual start and end fields. How can I filter the range so that just the requests listed below are returned?
UI builder component
Hi Community,There is a requirement to link the stepper component with the state field of the form default component,I.e., the form is an incident table, and on the stepper, the state field is applied, so need to connect these two if the incident's s...
How to update only one field from payload in change integration
Hi, I have change ebonding in place. Whenever there Is a record created from dev1 to dev2, when dev2 update the record I have to update only the work notes in dev1.dev2 is a shared instance so they cannot only send work notes.How to restrict updating...
Get Widget property from notification
Hi, I need to retrieve the status of a checkbox from a widget to include it in a notification condition. So, if the checkbox is checked, then the notification can be sent.In the script of my widget, there is already a variable that retrieves the stat...
Widget Pass data
Use Case:I want to pass data from widget client script to server script then after server script finished executing pass data from server script to client script.Widget Client Script:c.data.name = "test";c.server.update().then(function() { c.data.nam...
Show field message on LIST collector variable based on condition
I have variable named called as "Environment" type of this variable is list collector , in this collector i have three values DEV, IST, PROD so whenever PROD is selected i want to show , show field message . Please help me with this as this is very u...
Resolved! Schedule based Assignment Rule
I have a below requirement:From 5pm India time to 11.59pm India time, tickets on the Incident table for the Location named ‘Noida’ should be assigned to a group called "ANZ Noida After Hours Operations Team"From 12am India time to 4.59pm India time, ...
Catalog items open to public on portal
Hi,I have a requirement to open 3 catalog items to public for any unauthorized users to submit a case. For all other catalog items, they will need to log in to access.I know this can be achieved by setting the page ‘csm_sc_cat_item’ set as public, an...
Assistance with AngularJS for Checkbox input in Service Portal Custom Widget
Experts - I'm very new to AngularJS and am essentially learning on the fly for a current project. I have been able to follow the basic flow from HTML to Client to Server in my study, but in my application of this to a check box input element... my u...
Sub-Flow Stages are not reflecting while execution where as flow stages working fine???
Sub-Flow Stages are not reflecting where as flow stages working fine??? I have gone through a lots of articles having same issue .Do servicenow have any permanent solution or process to define stages in Sub-Flow which will work and update catalog sta...
