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Need to hide the User Preferences Tab on User Profile Page and place the Time Zone field somewhere else

SNOW46
Tera Contributor

Hello All,

On the User Profile Page in Service Portal, I just want to hide the User Preferences Tab on the page and place the Time Zone field somewhere else on the page.

Can anyone let me know how to achieve this? And also I noticed that for End Users most of the options are not visible like Department, Company, Email Address, Manager Name, etc, where it is visible for the ITIL users.

find_real_file.png

 

find_real_file.png

Can anyone let me know how to achieve this after cloning the OOB widget "User Profile". I have a customer demo coming week on Tuesday so I need to configure this asasp. 

 

Thanks

1 REPLY 1

Jan Cernocky
Tera Guru

Hi,

it seems the entire page is just one widget "User Profile". You cannot edit OOB widgets so you would need to clone it and replace on the "user_profile" page. 

In the cloned widget, you will be most likely looking for the entire element starting at line 71 ending on line 156. You can comment that entire block (html comments start with <!-- and ends with -->) and see if that block disappears. 

find_real_file.png

To move the language selection elsewhere you need to take the block between lines 105 and 111 and add it somewhere else out of the commented section

find_real_file.png

For visibility of About and Team, make sure your test user actually is member of some team (has manager defined). This is one of the conditions in the widget to show this part.