NeedIt option Not available in the All menu of ServiceNow browser window (not Studio) - PDI

LuisaM
Kilo Guru

Hi everyone,

Question 1

I am trying to do the exercise "Create the NeedIt Request Type Options Client Script" from the SNOW Developer training. When trying to proceed with the step 1.a. as shown in screenshot, figure 1 below, the option NeedIt is not available in the SNOW (not Studio). 

Question 2

Continuing with step 3, as shown in figure 2, accessing the NeedIt app using the options All-> System Applications-> My company app, I am not able to access the table  NeedIt [x_<your_company_code_needit_needit]

 

Have somebody experimented this kind of issues? If so, how to fix it?

Very much appreciated your attention, thanks

 

Figure 1

LuisaM_2-1694012397002.png

Figure 2

LuisaM_1-1694014217655.png

 

 

 

 

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