- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎09-29-2017 02:52 AM
Hi All,
Is there a way to remove the 'New' button from the table view of catalog task:
However we still want ITIL users to be able to create new tasks from the related list on a Request item:
Thanks
Sam
Solved! Go to Solution.
- Labels:
-
Scripting and Coding
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎09-29-2017 02:56 AM
Hi Sam,
Right click and configure the list control and omit the New Button. This will omit it from table_list but will work for related list.
Mark Correct if this solves your issue and also hit Like and Helpful if you find my response worthy based on the impact.
Thanks
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎09-29-2017 02:56 AM
Hi Sam,
Right click and configure the list control and omit the New Button. This will omit it from table_list but will work for related list.
Mark Correct if this solves your issue and also hit Like and Helpful if you find my response worthy based on the impact.
Thanks
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎09-29-2017 04:01 AM
Hi Ankur,
That's what I was looking for, I had clicked on the configure option and completely missed the list control option in the menu.
Sorry for the silly question, but thanks for the help.
Sam

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎09-29-2017 03:10 AM
Hi Sam,
- you can define the condition in "New" ui action. check the screenshot below. i have highlighted the condition that i used in condition field. if you have any further logic then you can add it there also.
2. make sure you made changes in right UI Action. refer the screenshot below.
hope it will help you .

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎09-29-2017 03:12 AM
add this && current.getTableName() !='sc_task' in ui action condition field