Power point presentation document for Dashboard creation in servicenow
Hi Everyone, I am looking for Power point presentation document for Dashboard creation. Please share if handy. Regards,Naga.
Forum Posts
Script to mass close cases
We are trying to mass close all cases of a certain HR Service type. We'd like to move any case for this HR Service that is still active to a Closed Complete state. Would a scheduled job be the best way to do this? Or is there another way?
Resolved! How to set Model Category on Bulk Hardware Model Import?
 Good day, I was trying to do a bulk hardware model import but it does not allow me to update the Model Category. I get the error:"The following fields have been ignored, because they don't exist on the destination table: cmdb_model_category" I made ...
Retrieved Update set not showing changes but causing collision
Hello, I am working on moving over catalog items and the UI actions/UI policies etc that pertain to them.I was able to move the ui policies but the UI actions are not shown. I tried creating another update set and adding the UI actions again but now ...
Resolved! SOW dashboard opening in platform list view
After Upgrading to Washington DC Patch 3 Hotfix 1, when in SOW, data visualizations are opening in platform list view instead of inside SOW. See screenshot. It's when we are in SOW > dashboard tab > click on 4 it should open a list in SOW, but opens ...
Resolved! Exclude SCCM data sources from Clone
Washington DC Patch 4Is it possible to exclude SCCM Data Sources when cloning and to preserve existing data?That is, when we clone our Production instance to our Development instance, we do not want to overwrite the SCCM Data Sources that are defined...
Scripting Help with UI Action and UI Page
Would someone please help with the scripting for a UI Action and a UI Page.We have a UI Action on the 'Interaction table' called "Create Incident"When this UI Action is clicked > it auto closes the Interaction and creates an Incident (this is working...
Can the duration of Flow Stage in list view be hidden or not?
Hi, all.I"d like to hide the duration of Flow Stage in list view.Could you tell me how to hide the duration of Flow Stage in list view?Please refer to below picture.(For Example, "2Days" or "4Days" are showned in this picture) Thank you.
How do you redirect a user from one portal to another?
How do we redirect a user from one portal to another? I'm not talking about redirection after logging into the instance. Scenario: We created a new public facing portal so non-authenticated users can submit a form. If an authenticated user goes to th...
restrict access to attachments on ritm
I am trying to write an acl to restrict attachments for users who are not a member of 3 different groups. Also is the ritm is not assigned to you as the requester, the attachments should be restricted. Members of the groups should be able to rename, ...
Regarding not able to reach on instance page
hi, i am here to asking for help the prestigious member of this forum about the problem i am facing right now i am new to this software and started working as developer and after the login when i press the button of start building then i am not ab...
Printing date ranges dynamically in the emails
Hi Team,I have a requirement where I need to print the two dates dynamically in the notifications as below.I want to print the Last Monday (Monday, 17 JUNE 2024) and last Sunday (Sunday, 23 JUNE 2024) from the prior week. Monday, 17 JUNE 2024 - Sunda...
Trouble with submitproducer API in scope application
Hello,I have a requirement to create a record producer when a record is inserted to a custom table. I use the submitproducer API. All is working fine in the global application scope (the record producer is created with variables filled). But when i u...
Jira Spoke Issue - Comments in JIRA Ticket not showing in ServiceNow Incident
ServiceNow Incident creating JIRA tickets is working fine. Created a webhook and a subflow in ServiceNow that should update the incident if there are new comments in the JIRA ticket. Did a test run of the execution and operation results to no errors....
Enforcing Required Reference Fields on SOAP/REST Calls
I am trying to find a solution to make reference field types on sys_user required when created externally via SOAP or REST call. No issues if no value is passed but if the call sends a value that is not an existing value the field is left blank even ...
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