Hi guys. I have a use case and would like to know whether there is any way to join the actions after checking the conditions.Use case: The user wants to register an asset and ask for approval from the head of the department. If the user has already...
Dear Community, Please find my question below:When I am saving the record producer form 'Conflict of Interest' which is created on table x_mkgaa_coi_conflict_of_interest.and choose option Draft in one of the variable question the Request is created i...
Hi All ,The facets for the ai search in ui 16 , csm , sow are set . they are around 116 facets for each workspace and ui 16 . But now i want that the maximal URL length does not exceeded when selecting all available facet filter . Can anyone please g...
Hi all, I would like to create a scripted condition that will trigger the BR when; -> sc_task state changes to closed completeand when-> the related RITM 'item' field is 'catalog item name' (I want this BR to be triggered only for a specific catalog...
Please check my instance is still not up after data center movement activity and its been around a month. its showing message "Developer Instance is undergoing unscheduled maintenance. Get Notified when your PDI is available." and when i click on ins...
Can anyone tell me why ${mail_script:include_survey_actionable} script is not working in any notification.I have followed all steps written in embed surveys in outlook but in email logs, I can't see the survey in the same mail.Questions :1.Can I test...
Hi all! Once again I am asking a question about Flow Designer.. I am going to refer to this question, which I had last week - https://www.servicenow.com/community/developer-forum/multilevel-approval-for-different-managers-countries/m-p/3007484#M11351...
Hi All,I have created one filed like ( New Hire Password ) in this field we are entering the manually.The user need to be view the password.is there any way to decript the password, like to add the UI action once click the button and view the passwor...
Hi, I have issue that need to alter OOB Business Rule Lock Out Inactive Users where this BR is to set Locked Out field to true whenever user active become false. I need to alter this BR to exclude certain users. Understand altering OOB will skip upda...
How to identify the role that allows the user to see the CSM/FMS workspace link and search box. So that their access can be limited.
How to remove Flag article button from create new incident form in workspace below the agent assist.
Hi all, I'm trying to get the display value of an entered Reference variable on a Catalog Item. So on the Service Portal (= Mobile). Though, how?! When using for example script editor in Client Script, g_form. doesn't show any usable options. I tried...
Hi, I have downloaded the incident with attachments. How can I extract the attachments offline? Or what tool can I use to achieve it? For example, if I export an incident record with 3 attachments including an image, an Excel file and a Word document...
Hi team ,g_form.getDisplayBox(' variable ').value not working in EC portal any one knows solution plz help ThanksRoopa
Hi Community, I'm trying to filter the options in a reference field (target_user) in a ServiceNow catalog item. Here are the requirements and what I've tried so far:Requirements:The sys_user.object_id must not be empty.The sys_user must be active (Ac...
