Developer forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

HR CORE app not showing in application picker

Hi All,I do have admin access in dev instance. I want to create a HR service and for same I was trying to select Human Resource: CORE app in application picker. But due to some reason, its not there to select.I can see other Human resource apps, but ...

BijoyDeb_0-1725885598072.png
BijoyDeb by Tera Contributor
  • 744 Views
  • 3 replies
  • 0 helpfuls

I couldnt restore my instance PDI

Dear Developers -Looks like my PDI(https://dev247089.service-now.com/) got reclaimed due to inactivity. I tried to claim it back but I couldnt. Can you please help me to reclaim the same? Thanks!!

System becomes unresponsive while updating 33k records.

Hi,I have a UI action called "Pause Site ID". Activating this UI action triggers a script include containing the necessary code. This code retrieves the specified Site ID and locates all associated accounts. It then updates certain fields for each ac...

Shankha B   by Tera Contributor
  • 885 Views
  • 4 replies
  • 3 helpfuls

Reference Qualifier Unique Values

Hello Community,  I have a Catalog item that currently has 3 Lookup Select boxes. The table they reference has 90k records. This is causing a performance issue. I need to convert at least 2 of them to Reference variables. The table that is being refe...

jmillwood by Giga Contributor
  • 6549 Views
  • 27 replies
  • 2 helpfuls

Scheduled job does not queue up

I have a scheduled job which is an OOB on-demand job called "Reconcile unmatched  discovered items" and I am unable to execute it. I have checked all the permissions and even checked any likely ACLs but there is nothing that should keep it from runni...

Jazeera by Tera Contributor
  • 982 Views
  • 1 replies
  • 0 helpfuls

Can we have sections in a single catalog item?

Hello Experts, Greetings!! We have a ask from our customer to improvise the catalog item. when we open a catalog item, first section we should be able to provide user details after clicking on next we should move to access required section where user...

Community Alums by Community Alums  
  • 553 Views
  • 1 replies
  • 0 helpfuls

Appearance of email buttons in Outlook

Buttons in our ServiceNow emails lose their shape and borders when they appear in Outlook. How the button looks on ServiceNow:  How the button looks in Outlook:   The code used to create the buttons: Does anyone have any idea what's causing this and ...

Abbottronix_2-1725858841826.png Abbottronix_1-1725858816965.png Abbottronix_0-1725859563248.png

Grouping together buttons in a workspace

I would like to group together a couple of the buttons that people use in our workspaces to make the less used buttons not take up as much space.   Does anyone know of a good reference for how to make these buttons in a workspace grouped together? If...

How to use Business Rule to prevent the creation of REQ

Hello, I have a requirement to create a business rule which prevents the creation of REQ and RITM if one of the variables from a Catalog Item is invalid. I was able to prevent the creation of RITM but it is still creating the REQ.  

Gab_0-1681346660141.png
Gab by Tera Expert
  • 1744 Views
  • 9 replies
  • 0 helpfuls

Resolved! Service catalog

I have to pass the form value from one catalog form to another.Scenario:I have opened one catalog form and there is one reference field.Based on ref field I have to redirect this to new catalog form Now i have to populate previous form value to new f...

Macro g2:render_component - Component name

Hello. In the jelly code of the UI macro "com_glideapp_servicecatalog_veditor" (used in the "Variable Editor" formatter of the sc_req_item and sc_task tables), I believe the line below renders a component which displays the variables in the formatter...

Rafael Pinto by Tera Contributor
  • 5571 Views
  • 6 replies
  • 2 helpfuls