Hi All,Can we create reports based on the Variables presented in the Requested Item/Catalog task variable editor section?Whatever the variables we are showing in the variable editor section, based on the choice values, we need to create a report Any ...
1. Auto-Populate Description Field: Please I need help on the following requirements. Whenever we make changes to the Requester field, we want to auto-populate the description field with Requester's information. (e.g Requester email, Requester number...
Hi Community,I have created a attachment variable for catalog item. When I submit the request by attaching a file to variable it is getting stored in sys_attachment table with table name as ZZ_YYsc_cart_item and table sys_id as catalog item sys_id. I...
Which field from the configuration item will automatically populate in the Assignment group field of an incident record?A. Managed byB. Support groupC. Approval groupD. Change group
Hi Team,I have a requirement. On ServiceCatalog what ever the image I attach it should create a record on Another servicenow Instance on custom table(x_copy_catalog_image).How can we achieve this??
For that i have created UI action on custom table.and triggered UI Page "wo_accept_signature_mobile" but im unable to understand the process flow of this UI Pageand onClick of UI Page Button "<button id='acceptSignature' onclick="return onAcceptSigna...
Need an advise and best practice to follow. as we know, uploading a JAR file restarts all the mid server. i would like to know what all things to be taken care and what are the points to remember before uploading the JAR file on Production. Any help ...
Hello developers,Today I have one unique requirement as follows:1] I have to create one variable (I don't know what its type should be a label/custom) which will appear under each service catalog item at the bottom and will say the following:This cat...
Hello developersI just met with a requirement where I have to provide a list of flow which includes the use of VIP user code.Description: Basically in our sys_user table, there is a field called VIP user code, which contains string values such as N 1...
Hi,I am facing issue while changing assignment group,When assignment group changes ,its showing error on assigned to,state,subcategory. Below is onchange client script for field subcategory. function onChange(control, oldValue, newValue, isLoading, i...
its possible to store data on prem and tap on the servicenow module in cloud without having 2 separate instances?
Please confirm if ServiceNow SaaS deployed on Microsoft Azure supports Express route
Hi All, Incident is created from integration and based on that in work_notes getting MetricName and PodName values. So based on these two I have written Business Rule to make Parent-Child relationship and for this I used Journal table and everything ...
I have a requirement where ServiceNow instance will receive the image through API and we need to store it to image field on db_image table. I tried using GlideSysAttachment() but it is attaching image as attachment and not storing it on actual image ...
