Hi,I am creating a flow for a service catalog item. There are 2 layers of approval. The first is for the user's manager and the second is for an approval group.When testing, the first approval is created and then approved. The next step creates an...
I have a big service catalog form. When I added catalog task activity to the workflow, only some variables moved to the selected side, while some still sitting on the available column. I need all my variables to move to the selected column. I see thi...
want to know how to get authorization code and access token via scripting for an oauth provider and pass the bearer token in the REST api call.
Triggered by the creation of a case in the Consumer record, I want to generate tasks set by actions in multiple subflows. I want to link the tasks to the Consumer record that triggered the case creation.I have added a related list to the Consumer tab...
Hi team, we have requirement that if RITM is closed we need to disable or read only the field "additional comments" field on portal for every one can any one help me how to achieve this sharing screen show for reference
I have trouble getting GlideDateTime() and GlideDate() to perform straightforward operations. If the first numbers (DD) are under 12 it gets designed as mm-dd-yyyy. My fundamental configs and client date design are dd/MM/yyyy. This one says 2024-09-2...
A reference field for the associated RITM is in a custom table that I have created. I am attempting to update the Stage of the RITM in Flow Designer for a flow that is triggered by a modification to the custom table. Changing the worth of the Stage f...
Hi Team, While using email activity button forward, I was able to add prefix FW: to the subject, sometime subject contain FW: already when on click on forward it will add one more, I want to have only one FW: Prefix. Please suggest
Hello Team, I have created almost 30 plus UI policy in one of the catalog item, and somehow it stopped working ,it was working but suddenly stopped, I have not made any major change on catalog form. I checked every piece of UI policy but none is wor...
Hello, is there a way to see who is using the SPM module?
A question that's been lingering in my head since a while now. I was hoping someone in community can help me understand. Here's the question - What is the point of having 'Cannot View' tab if only the users mentioned in Can View tab will have access ...
Hi All, I have Servicenow instance A and instance B. I have stored csv file in sys_attachement table in instance A. CSV file contain custom table data. If the rest call is successful it will delete all records from the table and insert the data in th...
Hello, good day! A customer's instances were recently upgraded to Xanadu from Washington DC and a cloning activity was then conducted from Prod all the way down to Dev (I backed up all necessary update sets beforehand, of course).Prior to all of this...
What is scratchpad in BR or in general g_scratchpad
Hello,URGENT: I have a requirement to create a "review" button on incident and sctask form which will work as: when incident is assigned to wrong group/ took long to complete / resolved incorrectly. As a user once i click on that button i should be ...