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'New' Button on catalog_task

Sam Ogden
Tera Guru

Hi All,

Is there a way to remove the 'New' button from the table view of catalog task:

find_real_file.png

However we still want ITIL users to be able to create new tasks from the related list on a Request item:

find_real_file.png

Thanks

Sam

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron
Tera Patron

Hi Sam,



Right click and configure the list control and omit the New Button. This will omit it from table_list but will work for related list.



Mark Correct if this solves your issue and also hit Like and Helpful if you find my response worthy based on the impact.


Thanks


Ankur


Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

View solution in original post

5 REPLIES 5

Ankur Bawiskar
Tera Patron
Tera Patron

Hi Sam,



Right click and configure the list control and omit the New Button. This will omit it from table_list but will work for related list.



Mark Correct if this solves your issue and also hit Like and Helpful if you find my response worthy based on the impact.


Thanks


Ankur


Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Hi Ankur,



That's what I was looking for, I had clicked on the configure option and completely missed the list control option in the menu.


Sorry for the silly question, but thanks for the help.



Sam


Harsh Vardhan
Giga Patron

Hi Sam,



  1. you can define the condition in "New" ui action. check the screenshot below. i have highlighted the condition that i used in condition field. if you have any further logic then you can add it there also.

find_real_file.png



2. make sure you made changes in right UI Action. refer the screenshot below.



find_real_file.png



hope it will help you .


add this && current.getTableName() !='sc_task'   in ui action condition field