Key Requirements:
Form Fields:
Mailbox Name
Desired Email Address
Designated Owner(s)
List of Users who need access
Functionality:
Validate details in real-time with Microsoft 365
Automatically create and configure the shared mailbox after approval
Include an approval workflow if required
Post-Approval Actions:
Create the shared mailbox in Microsoft 365
Assign access permissions as per the request
Can someone guide me on how to integrate ServiceNow with Microsoft 365 Groups?
I am looking for best practices or steps to achieve this integration, including:
- Creating Microsoft 365 Groups from ServiceNow
- Managing group membership and permissions
- Automating the process through workflows or APIs
Any documentation, examples, or recommendations would be greatly appreciated.
