[New to ServiceNow] Seeking Comprehensive Learning on Washington DC Release

[Jeevanantham]

Hi Community,

I’m Jeevanantham M., a backend developer with extensive experience in [Node JS, nest JS and mongo DB, etc..]. I’m currently transitioning into the ServiceNow ecosystem and am particularly interested in the Washington DC release.

My background includes:

• Experience in Backend Development: Working with [Node JS, nest JS and mongo DB, etc..], I have a solid understanding of server-side logic, APIs, and database interactions.
• Key Skills: Proficient in designing and implementing backend systems, optimizing performance, and ensuring robust data handling.

I’m eager to leverage my backend development skills in the ServiceNow environment and gain a deep understanding of its features and best practices, especially those introduced in the Washington DC release.

Here’s what I’m looking to learn:

1. ServiceNow Basics and Modules: Given my backend experience, how can I leverage my skills to quickly understand ServiceNow’s architecture, modules, and functionalities?

2. Washington DC Release Insights: What are the significant updates in the Washington DC release that would be most relevant for someone with a backend background? How do these updates impact backend processes and integrations?

3. Hands-On Learning: Can you recommend resources or exercises that would help me apply my backend knowledge to ServiceNow’s platform, particularly focusing on the new features of the Washington DC release?

4. Best Practices: Are there any specific best practices for backend developers transitioning to ServiceNow? How can I utilize my existing skills effectively?

I appreciate any advice, resources, or insights you can provide as I embark on this learning journey.

Thank you for your assistance!

#Servicenow

[Pete Peterson]

Jeevantham,

I realize this is about a year late, and you've probably already managed to get somewhere but I'll reply in case someone else stumbles upon this post in a similar situation (myself included). I also have a background in web development (NodeJS, Electron, some React) and wanted to broach the ServiceNow space. What I've found is that it is very difficult to do. A lot of hiring managers out there might not be versed in ServiceNow, and will want to know that you have specific experience in there, not taking into account all of the other develpment experience you have. Even with a Certified Application Developer cert, I usually don't get responses. But, here are some steps to get where you want to be:

1. Sign up at https://nowlearning.servicenow.com and follow the developer career path. It shows you all of the courses and labs you need to get a firm understanding.

2. Dig into the GlideAPI. It's fundamentally a SQL statement wrapper for Javascript and would predominantly be the way to access data on the platform.

3. Understand the database schema and what tables are parents, and which ones are extended from the parent (i.e. Task table is parent, and incident, problem, change are all extensions of it).

4. Understand the difference between business rules (server side) and client scripts (client / DOM)