New User Email Notification - Password Starred Out

[dwoods]

I have an email notification setup to send an email to a newly created user. In that email it provides them with their username and password.

User ID: ${user_name}
Password: ${user_password}

The password always shows as ******* in the email. Any way to get this to show the plain text version of the password? We have it set so these new users have to change their password on login.

Thanks

[dwoods]

I understand your point but our organization is not setup to use those other systems. We are a small company. We are pulling users from a migration from another system that we are shutting down and moving to ServiceNow. I will have a csv of first name, last name and email address. We need to get them created in the system and ideally we would create a random pwd for each user and then have them change it on initial login. It's just getting them into the system the first time that we are stumped on.

[sachin_namjoshi · Accepted solution]

You should explore Password Reset application which is OOB.

The  Password Reset application enforces strong and secure passwords by enabling end users to reset or change their passwords either by self-service process or by taking the help of a service desk agent.

Regards,

Sachin

[dwoods]

Makes sense. Thanks