Non admins are not personalized the field.

VyankteshK
Tera Contributor

table having two states , but the user is able to see only 1 state and other state is not showing in personalized list columns(Gear Icon).  

5 REPLIES 5

Dr Atul G- LNG
Tera Patron

The issue is of ACL ., Check these type of ACL

AGLearnNGrow_0-1710246114385.png

 

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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Hi Atul,

Thank you for the help and suggestion, I checked the ACL which have referred, in that their is one role, which I given to the user, but still having the same issue.

 

regards

vyaktesh 

Make sure the user logs out and logs back in, the changes to roles take affect only on new login.

-Anurag

Try to logout and login. also do cache.do

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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