Normal Change Request can work with 2 workflows?

Aryan
Tera Contributor

Hi All,

 

if we have 2 workflow for normal change can we have the option in SNOW so we can select the desire workflow for the normal change request?

2 REPLIES 2

Sandeep Rajput
Tera Patron
Tera Patron

@Aryan Ideally you should keep one workflow active and deactivate the other one. However, if you wish to ask the user to choose a workflow from the list then you can choose to create a select box and ask the user to select the same. Once selected, you can trigger the same workflow using an onInsert After business rule.

 

Hope this helps.

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Aryan 

 

1st it is not SNOW, its SN or ServiceNow.

2nd point Yes , we can use 2 flow, but you need to mention the trigger condition in Flow.

AGLearnNGrow_0-1709285095547.png

 

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Dr. Atul G. - Learn N Grow Together
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