auto assign incident on click of chrome tab + in workspaces?

Kiran Kumar 76
Tera Expert

need help in setting up assigned to logged in user when clicked on new incident from chrome tab + icon 

KiranKumar76_0-1709273004301.png

I tried to set the value using chrome tab json but its not working ,below json

 

 

"label": {
"translatable": true,
"message": "New Incident"
},
"routeInfo": {
"route": "record",
"fields": {
"table": "incident",
"sysId": "-1"
},

"params":{"query":"assigned_to=g_user.userID"
},
"multiInstField": "sysId"
},

1 ACCEPTED SOLUTION

Liyakhat
Mega Sage

You can update the query to

 

"params":{"query":"assigned_toDYNAMIC90d1921e5f510100a9ad2572f2b477fe"

View solution in original post

2 REPLIES 2

Liyakhat
Mega Sage

You can update the query to

 

"params":{"query":"assigned_toDYNAMIC90d1921e5f510100a9ad2572f2b477fe"

Liyakhat
Mega Sage

@Kiran Kumar 76 

Update the params property to 

 

"params":{"query":"assigned_toDYNAMIC90d1921e5f510100a9ad2572f2b477fe"