not able to update incident using REST API

[maheshchaudhary]

I have a RET API for an Service NOw instance. with that i am able to get/create records in incident table but I am not able to update incident using sysid.

any ideas ????

I have tried both put and patch method but none is working.. getting below errors :- 

{"error":{"message":"Method not Supported","detail":"PATCH method not supported for API"},"status":"failure"}

{"error":{"detail":"PUT method not supported for API","message":"Method not Supported"},"status":"failure"}

[Abhishek Pidwa]

Hey Mahesh,

The only part which was missing in your case was that you were not passing the sys_id in the Endpoint URL itself. I have tried this in my local instance and it works perfectly fine:

Now , typically REST Message would be used just for testing purpose . If you want to do it dynamically then try the REST API Explorer and it will provide you various ways of code:

Hope that makes sense.

Please mark this answer as correct/helpful if this solves your problem. Happy coding

[maheshchaudhary · Accepted solution]

Finally it worked. Thanks Everyone.

[Nithish1]

Great!

Please close the thread by marking the answer correct or helpful.

Thanks,

Nithish