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04-05-2022 02:44 AM
Hi Community,
I have created one variable type attachment but when I tried to view the attachment it give me an error.
Error:-
The attachment viewing option works best if the attachment is present in this attachment box. but for variable type it is not working
Please help with the same
Thanks
Solved! Go to Solution.
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04-05-2022 03:10 AM
Hi
Create the dictionary attribute for type collection. In my case, I'm creating it for the sc_req_item table so that you can view the attachment from the sc_task or sc_req_item table. Edit table as per your requirement.
Before that activate the Document Viewer Plugin.
Please mark my answer as helpful/correct if it resolves your query.
Regards,
Gunjan Kiratkar
Consultant - ServiceNow, Cloudaction
Rising Star 2022
Please Mark My Response as Correct/Helpful based on Impact
Regards,
Gunjan Kiratkar
2X ServiceNow MVP
Community Rising Star 2022
Youtube : ServiceNow Guy
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04-05-2022 03:10 AM
Hi
Create the dictionary attribute for type collection. In my case, I'm creating it for the sc_req_item table so that you can view the attachment from the sc_task or sc_req_item table. Edit table as per your requirement.
Before that activate the Document Viewer Plugin.
Please mark my answer as helpful/correct if it resolves your query.
Regards,
Gunjan Kiratkar
Consultant - ServiceNow, Cloudaction
Rising Star 2022
Please Mark My Response as Correct/Helpful based on Impact
Regards,
Gunjan Kiratkar
2X ServiceNow MVP
Community Rising Star 2022
Youtube : ServiceNow Guy
- Mark as New
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04-05-2022 03:25 AM