A client has an app published on the ServiceNow Store. It was developed for Yokohama. They tell me they are about to submit an Australian version update. From your experience, how long does it take ServiceNow to approve upgrades to apps once they ...
In existing knowledge articles, I need to change the color of the links in the article body. Is there a setting that I could modify that will satisfy this requirement? I need this update to apply to all knowledge articles. This also will apply whe...
Hi everyone, I'm not able to see logged in person associated pending task in my task on esc portal, i can see pending approval but not able to see pending task as see in below screenshot. can anyone know hot to fix it?
Hi Team,I am working on an ATF test for a Service Portal Record Producer that creates a Case (sn_customerservice_case).The Record Producer contains two mandatory attachment variables:Original Invoice (original_invoice_used)Replanted Invoice (replante...
I've discovered a problem with the Next Experience UI view for dashboards. For the group by feature in dashboard reports, the Core UI view honors the custom labels defined in the sys_documentation table for my database view columns, but the Next Exp...
I'm building out a few custom compound Security Attributes, and I'm using some of the below OOB Security Attributes, and I'm finding that they are empty, has anyone else seen this before?Are we as security_admin users simply not able to see their con...
Hi,I have a requirement that there are some custom fields which I have to deactivate and eventually delete, but before doing that I need to find all the places its being used and if there are any dependencies on it. I have been able to do that by usi...
Hi Community,I have a custom use case that creates incidents in ServiceNow. One of the requirements is to include hyperlinks in the incident description. However, when I use HTML anchor tags (``), they are displayed as plain text instead of clickable...
Hi AllI'm testing GlideAggregate with a MAX aggregate var ga = new GlideAggregate('incident'); ga.addAggregate('MAX', 'u_cost'); ga.query(); while (ga.next()) { gs.print('MAX=' + ga.getAggregate('MAX', 'u_cost')); } Expected result: MAX=300 Ac...
Hi Community,I’m working on a Workflow Studio Action where I call a Salesforce API to retrieve quote/PO JSON + Base64 document data.The flow is:SAP Contract Order → Script Step → JSON payload (Sales Document + Agreement Number) → REST Call to Salesfo...
Hi,I am trying to create a guided tour for the OOTB survey widget. where all the surveys are listed and when the step on take_survey page gets triggered, the tour gets abandoned due to its unique instance id. Hence i tried to split the tour into 2. w...
Hi All,Thank you in advance...We are planning to use ServiceNow MCP server for code deployment. The code will be written by agents in VS Code and then promoted to ServiceNow through MCP server.Does ServiceNow provide any OOB MCP sever tool for deploy...
Getting error while log in PDI, Please guide me step by step.
Need to transfer worknotes also , when transferring tickets in Universal request . By OOB , this is disabled. How to implement this functionality .
I mean that both ui action client box is checked (TRUE),can we do that?
