LOCKED OUT OF DEV INSTANCE- NEED URGENT HELP HAVE IMPORTANT WORK THERE
I am LOCKED OUT of my dev incstance dev400129.service-now.com - i have very important work there- was configuring SAML sso and now my admin logon doesnt work.; HELP NOW!!!!!
Forum Posts
Reclaimation email - Concern
Hi Wondering why I just got a reclaimation email notice saying my PDI will be reclaimed 15th July. Been logged into my PDI and actively developing and creating all day today, and yesterday and the day before that. I am worried this could turn out to...
Flow Designer Scope Error
Hi,Why am I getting this error?Should I run the flow as a system user or as the user who initiates the sessions?This is a custom table but i checked and there is a create acl but im getting the error even though im running the flow as admin Is it the...
Data Visualization Trend by Week - bring back legacy week ending 'date' vs. week# on x-axis
Classic Reports populates the x-axis using the week dates Under Platform Analytics - Data Visualization, the same report, the x-axis uses Week# instead. While there is a tooltip to get the week start/end date, this is not available on a Scheduled Exp...
ServiceNow – Automatic KB Suggestion on Tickets
When an incident or task is created, ServiceNow systems could analyze the ticket description and automatically display the most relevant KB article directly on the ticket screen. This would help agents quickly find solutions without manually searchin...
Custom Table Query Not Returning Results on Customer Instance - Zurich Release
Hi Community,We have an application published on the ServiceNow Store that is in use by our end customers. However, for one specific customer, we are facing a puzzling issue that we are unable to debug.We have custom tables created in our application...
More about the PDI (ServiceNow is Reclaiming inactive PDIs) Notice.
Hello Folks, Below Details will helps to protect our PDI Implementation and avoid this Reclaiming situations for PDI. The tough decision : ServiceNow is reclaiming inactive PDIs. We know this change will be frustrating for some developers, but it’s ...
Service Portal show and save choice list value in a field
Hi All, Hope you are doing great!. I have a choice list in a ServiceNow record, I want to display the field as list dropdown in a service portal widget that I have.I am in Australia version, and I have tried using select2 component and the sn-choice-...
How to get user asset details and auto populate when certain field selected in record producer
How to get user asset details and auto populate when certain field selected in record producer
Dispatchet Workspace FSM configurations
Hi everyone,I'm working on a story for Dispatcher Workspace (FSM) and was wondering if anyone has run into this before or knows where this behavior is controlled.Currently, when creating an event and toggling All Day ON, the Start Date and End Date f...
Difference between form designer,form layout ad form builder
Difference between form designer,form layout ad form builder
IRM Enterprise installed but workspace not accessible — Page not found
Hi team,I installed Integrated Risk Management Enterprise (app ID: sn_irm_ent, v22.3.0) on my Personal Developer Instance on July 11, 2026. The app shows as fully installed on the application info page, but I can't access the workspace:The Risk Works...
How to restrict metric type on metric result table
I want to hide NPS Metric type from asmt_metric_table and make visible only to specific role so that survey viewer should only see all other metric results and not NPS metric type Note: even in reporting they shouldn't access this NPS Metric type1.If...
Having issues with activating plungins
My instance is dev355767, I am trying to activate plugins with demo data. Each time I am receiving a message of Activation failed. In email I was recommended to go instance help to report the issue? Can some one help me? I have Australia version
my instance (dev355767)
I have Australian version. I am trying to activate plugins with demo data. Each time, i am receiving an email stating the plugin was not activated please report the issue in the instance help section of service Now developer community. can some assis...