Notification Bell Icon

[sunny27]

Hi All,

Need assistance with notification bell icon on top right corner of servicenow page. Please refer the below screenshot. The requirement is When someone tags us in an additional comment or worknote, it shows as a notification in the notification bell.

Please advice here. 

[Ravi Chandra_K]

Hi @sunny27 

could you pls elaborate what do you mean by editing the content?

also, please hit thumb up and mark the other answer as correct if it helped!! This may help other community users to follow correct solution.

Regards,

Ravi Chandra.

[sunny27]

@Ravi Chandra_K  Sure, currently its showing the message with hyper link and if I click on its not taking me to case form. so I would like to edit the message which is popping up. 

[Ravi Chandra_K · Accepted solution]

Hi @sunny27 

I beleive the content cannot be customized in Tokyo version. It is customizable from Utah version.

please hit thumb up below and mark the answer as correct if it helped!!

Regards,

Ravi Chandra.

[sunny27]

@Ravi Chandra_K Thank you. Do you know , how can I get confirmation about it?

[moeiz]

@sunny27

Hi I have a similar requirement, can you share with me the screenshots of your configurations